With respect to the intereventions the holistic diagnostic model used by the

With respect to the intereventions the holistic

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With respect to the intereventions the holistic diagnostic model used by the Woolworths to improve their product delivery and developing effective employee and customer realtionships. The holistic diagnostic models includes everyone in the organisation as well as identifies and assess the strengths, weakness, threat and the opportunities at every level of the organisation. This will also include the systems i.e. finance, production, marketing, operations, and IT alongwith the traditional aspects in the organisation. The diagnostic model in the company Woolworths, in relation to the interventions such as ‘EziBuy’ and ‘FlyBuys’, is 7s diagnostic model, developed by McKinsey designed to help an organisation evaluate and improve performance. There are various elements of the 7s model, which includes structure, system, staff, style, skills, and shared value. (Source: Mindtools, 2018) Structure- this elements define how the units in an organisation are interrelated, it tells about the sequential form of data which forms the basis of the organisation. System- this element is focused upon defining and determing how the work should be done or the manner of carrying out various activities and functions in an organisation. Staff- this is one of the most important element in every organisation. Simililarly Woolworths puts greater emphasis on their employees. Style- The elements defines about the leadership styles adopted by the management o the organisation, as it affects the oiverall performance of the organisation.
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CHANGE MANAGEMENT 8 Skills – this states about the skills required in the organisational members to achieve the goals and objectives, every organisation needs skilled employees in order to become efficient and effective in the long run. Skilled employees also relate to the organisational behaviour as employees forms the basis of other functions. Shared value – An organisation which is based on the fair values and beliefs tend t grow and sustain for the longer term. The shared value of the organisation is also defined well by their mission and vision statement. Planning/Implementation The change management process is the process or sequence of steps that is applied by the change management leader or the project leader, to bring change in organisation. It has been analysed from the above discussion on the change management process that in every organisation change is constant and necessary to sustain in the competitive market. It is irrespective, of the other factors operating in the external and internal environment of the organisation. Caused by the advancement of technology, improvements in the customer service delivery or the restructuring or reorganisation, change is always taking place. As it necessary, it is considered important for the growth and profitability prospects of the business. With the context of the company, Woolworths Australia, change has been inevitable for the organisation, because of the losses earned past few years. In fact the company has been facing the situation of loss currently which essentially requires change in the organisation in every aspect. To implement the change management in Woolworths, there
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