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4.End the practice of awarding business on the basis of price tag alone. Instead, minimize total cost. Reduce the number of suppliers by eliminating those who cannot provide evidence of statistical control of processes. 5.Improve constantly, and forever, systems of production to improve quality and productivity and thus constantly reduce costs. 6.Institute training and retraining for all employees. 7.Focus management and supervisors on leadership of their employees to help them do a better job. Downloaded by Andre Rizki ([email protected])lOMoARcPSD|3462763