HC 491 week 1 quiz answers

Student answer associates a correct answer customers

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Student Answer: associates (A correct answer: Customers) Instructor Explanation: Points Received: 0 of 1 Comments: 5. Question : The top part of the Components of Healthcare Organizations pyramid is __________ ______. Student Answer: Caregiving Teams Instructor Explanation:
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Points Received: 1 of 1 Comments: 6. Question : Promoting service excellence is one of the six functions used to implement cultural leadership. Student Answer: True False Points Received: 1 of 1 Comments: 7. Question : Individual leadership assessment activities includes strategic goal achievement, governing board observation, and exceptional events. Student Answer: True False Points Received: 1 of 1 Comments: 8. Question : Operational goal achievement involves productivity, operations, quality, finance and market share.
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Student Answer: True False Points Received: 1 of 1 Comments: 9. Question : Training is an implementation method of the function of promoting service excellence. Student Answer: True False Points Received: 0 of 1 Comments: 10. Question : The _____________ function of implementing cultural leadership reinforces appropriate behavior. Student Answer: Encouraging, rewarding, and celebrating success (A correct answer: Rewarding) Instructor Explanation: Points Received: 1 of 1 Comments: accepted
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 * Times are displayed in (GMT-06:00) Central Time (US & Canada)
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