Defining Server Key Mappings for Assignment Rule Groups This topic is part of

Defining server key mappings for assignment rule

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Defining Server Key Mappings for Assignment Rule Groups This topic is part of “About Assignment Rule Administration” on page 42 . This topic explains how to define server key mappings for assignment rule groups. You can at anytime change a server key mapping to another rule group or another Siebel Server. To define a server key mapping 1 Navigate to the Administration - Assignment screen, and then the Server Key Mappings view. 2 In the Assignment Server Key Mappings list, click New. 3 In the new record, click in the available fields to enter relevant information. Table 17 shows the predefined fields. Table 17. Server Key Mapping Fields Field Description Assignment Rule Group The assignment rule group that you wish to associate with a particular Siebel Server running Assignment Manager. Siebel Server Name The name of the Siebel Server that is running that instance of Assignment Manager. This field does not represent the machine name. For more information about Siebel Servers, see Siebel System Administration Guide .
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Assignment Rule Administration About Assignment Rule Administration Siebel Assignment Manager Administration Guide Version 8.1, Rev. A 63 If you want to exclusively mark certain rule groups for use with server key mappings, you can set the Key Based flag to TRUE for these rule groups (using the Key Based list column on the Rule Groups List view). These rule groups are not loaded by any Assignment Manager component operating in default mode. For more information about rule group usage, see “Creating Assignment Rule Groups” on page 45 . How Siebel Assignment Manager Uses Server Key Mappings to Load Rules to a Particular Siebel Server This topic is part of “About Assignment Rule Administration” on page 42 . For each Siebel Server, you use server key mappings to define multiple rule groups that you want that server to load and process. Using server key mappings allows you to use different servers for different business purposes. After you define server key mappings in the assignment administration views, each Assignment Manager (AsgnSrvr) process looks for the server name in the key mappings during startup and only loads rules from those rule groups. The AsgnSrvr component also registers the rule group row IDs as keys. When you submit a request to a server, you must submit the AsgnKey parameter set to one of the rule group row IDs assigned to that server. The server key mapping process uses an internal key-based routing mechanism to route requests to a particular server, however, this is done in the background and is not apparent. You can specify multiple servers to load the same rule group. In this case, the Server Request Broker component routes requests, based on load balancing metrics, to one of the Assignment Manager components that loaded that rule group.
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  • Summer '16
  • Oracle
  • Management, Sales, Siebel Assignment Manager, Siebel Assignment Manager Administration Guide

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