Table 9 Assignment Rule Group Fields Field Description Name Name of the

Table 9 assignment rule group fields field

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Table 9. Assignment Rule Group Fields Field Description Name Name of the assignment rule group. Parent Rule Group A rule group that appears directly above another rule group in the hierarchy. Owner Position The owner of the rule group. Each rule group has an owner (and potentially designees who also have owner rights). For more information about owners and designees as it relates to delegated assignment, see “About Assignment Rule Group Hierarchy” on page 177 . Owner Login The login of the owner position. The owner position has visibility from the delegated administration views for rule groups and each of the child rule groups. Activation Start date of the assignment rule group. By default, rules within a group inherit the activation date from the group date. However, if you specify an activation date for a particular rule, it overrides that date. NOTE: By default, Siebel Business Applications use Universal Time Coordinated (UTC). For more information, see Siebel Global Deployment Guide . Expiration End date of the assignment rule group. By default, rules within a group inherit the expiration date from the group date. However, if you specify an activation date for a particular rule, it overrides that date. NOTE: By default, Siebel Business Applications use Universal Time Coordinated (UTC). For more information, see Siebel Global Deployment Guide .
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Siebel Assignment Manager Administration Guide Version 8.1, Rev. A Assignment Rule Administration About Assignment Rule Administration 48 If you plan to use delegated assignment, see also “Creating Child Assignment Rule Groups” on page 184 . About Some of the Assignment Rule Fields This topic is part of “About Assignment Rule Administration” on page 42 . The subtopics in this topic provide detailed descriptions of the following assignment rule fields: “Assignee Filter Field” on page 48 “Candidates Source Fields” on page 49 “Check Employee Calendar Field” on page 50 “Exclusive Field” on page 51 Assignee Filter Field The value in the Assignee Filter field of an assignment rule determines how candidates are evaluated as potential assignees to the object. Table 10 shows the filters used by Assignment Manager to determine which potential assignees are assigned to the object for each assignment rule. Key Based Indicates the rule group is intended for key-based routing and usually has a corresponding server key mapping. By checking this flag, even if there is no server key mapping defined for the rule group, this makes sure that the rules that belong to this rule group are not processed when running Assignment Manager in default mode. TIP: The Key Based field may be a hidden column on the Assignment Rule Groups list. You can enable the Key Based field by selecting it through the Columns Displayed feature.
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  • Summer '16
  • Oracle
  • Management, Sales, Siebel Assignment Manager, Siebel Assignment Manager Administration Guide

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