4. Why should policies and procedures be regularly reviewed against strategicdirections? (3 marks) 5. What is a gap analysis and give examples of how is it used by managers? 6. What is a SWOT analysis? Explain how it is used by managers. 7. Give three examples of risk documentation. Why is it important to maintaindocumentation? (3 marks) 8. What are the components of a communication plan in relation to changemanagement? (3 marks) 9. Give 5 examples of workplace learning activities. (3 marks) P53
10. Give 5 methods you can use to reduce resistance to change. (3 marks) Part B total: 37 marks P58 Communication Participation Guarantees Certainty Counselling Negogation Reward Coersion /albadlaga/ Etc choose 1 or 2 method.Uurin songolt. Part C – Written Assessment Prepare a change management communication plan for a project or program you have worked on or which has been done in one of your workplaces. Template /doing myself/ Part C total: 10 marks Assessment 1 total: 80 marks
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