For change initiatives to succeed organizations must encourage employees to

For change initiatives to succeed organizations must

This preview shows page 16 - 19 out of 24 pages.

For change initiatives to succeed, organizations must encourage employees to feel a sense of __________. uncertainty concern detachment ownership The most important aspect of John Kotter’s 8-Step Change Model is the first step, which is creating a sense of Urgency Research has discovered that focusing on what is unsuccessful within organizations is not a successful way to tackle change initiatives because it __________. encourages contribution encourages teamwork encourages collaboration invokes blame UNIT 4 The Change Process Which of the following is not an indicator that something is wrong in an organization? A new competitor has come on the scene Some new force external to the organization has arisen and threatens future successes Results are not being achieved Results are being achieved Which of the following is an example of evolutionary change? Nonincremental Shift in operations or strategy
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Broad focus Implementing a total quality management program incrementally In Kotter’s (2006) change model, which of the following is true regarding vision? Create, but not communicate, the vision Create, communicate, and empower others to act on the vision Create the vision, but not empower the action Vision is not part of Kotter’s (2006) model When a change is implemented and then evaluated, there may be a chance that the change may do which of the following? Create effects that are not altering how planning is being anticipated and never anticipated originally Change cannot be implemented or evaluated Either not alter the organization as planned or it may create after effects that were not anticipated originally Never alter the organization as planned and always create after effects that always were anticipated A type of change that is incremental and typically has a narrow focus is evolutionary change. With regard to wins, Kotter’s (2006) establishes which factor? Produce less change Form wins in the long term without coalitions The score should be even to draw the vision Plan for and create short-term wins Which of the following is an example of a radical change? No shift in the operations or strategy of the organization Merger Narrow focus Shifts in strategy, but never operations Although developing or choosing a model for change undoubtedly will assist change leaders in organizing resources and planning for the change, the key to success typically falls within which of the following phases? Starter force phase Open generation phase Implementation or execution phase Initiative and exegesis phase Which of the following is not a reason why organizations change? Problem solving Staying the same Strength building Sustainability As a foundation for creating a change process, an organization should do which of the following? Evaluate the type of change in which it wishes to engage Remove the type of change in which it wishes to engage The change process never has a foundation Discard the planning for the type of change in which it wishes to engage
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Change and Communication A pilot or beta test provides feedback regarding an organizational change.
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