Tqm is the overall methodology to deliver a product

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TQM is the overall methodology to deliver a product that exceeds the customer’s expectation and quality control are the checkpoints along the way to make sure each step is accurate. Having the quality control throughout the end to end process allows a company to minimize the end result of an inferior product. It also ensures that each sub unit has met the standards set for that unit so that the end product will be what the customer expects. Taking it one step further to William Dempsey
2/21/2016 Collection – MBA675­T303 Operations & Logistics in the (... 11/28 (Post is Read) exceeding the customer’s expectation is what differentiates a great company/product from a good company/product. Thread: Q4 ­ TQM and Quality Control Post: RE: Q4 ­ TQM and Quality Control Author: Posted Date: January 9, 2016 9:57 AM Status: Published (Post is Read) For my post, I did question 8 which basically answered a question about what is wrong with the traditional logic of simply sorting out defective parts in a product. I think this is essentially the same thing ­ it is the complete TQM process that showcases why simply producing faulty products and finding them is inadequate. It is better to have a complete process that examines the process from all angles and points in time to prevent the faulty products from being produced in the first place. Kenneth Peoples Thread: Q4 ­ TQM and Quality Control Post: RE: Q4 ­ TQM and Quality Control Author: Posted Date: January 10, 2016 9:27 AM Status: Published (Post is Read) Hi Kenneth, Thanks for posting. I agree that in this day and age, producing faulty products and finding them after the fact is unacceptable. Worse off would be to have the customer find the fault. The cost of these controls during the process (or as you said at all angles and steps within the process) far outweighs the cost of not catching them before the product is completed. Bill William Dempsey
2/21/2016 Collection – MBA675­T303 Operations & Logistics in the (... 12/28 Thread: Q4 ­ TQM and Quality Control Post: RE: Q4 ­ TQM and Quality Control Author: Posted Date: January 11, 2016 2:29 PM Status: Published (Post is Read) TQM encompasses all the ingredients to make a business successful and having a process of quality control in all these areas ensures the company will have a quality product or service. Continuous improvement needs to be managed to ensure the company is providing the best quality and having practices in place that can help manage this more effectively. One example in my own work experience is when I worked for DHL, continuous improvement was ongoing through several departments but to ensure these process were of quality, the company had organized a group called "First Choice" which brought all different types of managers and departments together on a call to talk about

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