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Response your first priority as a leader is to

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In every 3 month we will have to improvement and follow up for improve customer serviceHow to make sure your customer service team is skilled, empathetic, and engaged?What is the most important thing you can do to improve relationships with your customers?
ResponseYour first priority as a leader is to prevent un-needed escalations from occurring. If the experts closest tothe work are empowered and stay involved, the issues will get resolved faster.When this is not possible, there are best practices to follow to ensure your escalations get the best results.
11.List three ways you can set a positive example for customer service as a manager.
12.Why should specific preferences of regular customers be communicated and shared with allstaff?
13.It is necessary for service standards to be communicated to and followed by both new and oldstaff. Which policies and procedures can be used to assist in setting standards? Provide 3examples.

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