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Information is the knowledge in variety of field. Top managers delegate their task to middle manager and lower manager. If there are any problems in the company, they will held a general meeting which include all the employees in top management for decision making. In Celcom Malaysia, CEO, Idham Nawawi, delegates his task to the marketing manager.Middle ManagersMiddle managers is a large group that implement the strategies developed at the top. They are accountable to the top management for their department's function. They need to inspire and provide guidance to lower managers towards better performance. They must make decision to make sure that the total and types of the items that need to deliver are correct.Lower ManagersLower managers is a large group that responsible for putting into operation the plans of higher and middle management. They supervise and coordinate the activities of operating employees. In the interview, Muhammad Ilias said that they doesn’t have organizational chart. But he stated that he have 10 workers in total that work for him. He used Whatsapp group to interact with his workers. He holds a meeting and assure his worker attend the meeting. Since he has 3 branches, so he always go to every branches to check all performance. Muhammad said he is the owner of SEJAGAT INDAH ENTERPRISE. He also stated that he as the finance and marketing manager. Based on his experience, teenagers as an employee can be a risk to the business. They are lack of focus, they are not serious and lots of excuses. He always paid his worker on time. He create a new job scope to improve their customer service. He want to differentiate his business with others. Since he is the agent of Celcom Malaysia Berhad, he need to follow the rules of Celcom company. He said sometimes the instructions can distract his company. For example he need to renovate his store. He stated that the cost is RM 100,000.00 and it is a big amount for him. If he denied, Celcom company will take his license. Management is the important tools in business. If fail in management, it will be the end of a business. When earnings a high revenue, keep the money by buying an asset. It can be a financial backup if he is facing financial problem.