5 Elizabeth D Elliot G 2004 Efficiency customer service and financial

5 elizabeth d elliot g 2004 efficiency customer

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5. Elizabeth, D., & Elliot, G. (2004). Efficiency customer service and financial performance among australian financial institutions. International Journal of Bank Marketing , Vol.22, No. 5 , 319-342. 6. Koasmidou, K. (2008). The determinan ts of banks’ profits in Greece during the period of EU financial integration. Managerial Finance, 34 (3), 146-159. 7. Molyneux, P., & Seth, R. (1998). Foreign banks, profits and commercial credit extension in the United States. Applied Financial Economics, 8, 533-539. 8. Pilloff, S. J., & Rhoades, S. A. (2002). Structure and Profitability in Banking Markets. Review of Industrial Organization, 20, 81-98. 9. Ramlall, I. (2009). Bank-Specific, Industry-Specific and Macroeconomic Determinants of Profitability in Taiwanese Banking System: Under Panel Data Estimation. International Research Journal of Finance and Economics (34), 160-167. 10. Raza, A., Farhan, M., & Akram, M. (Special Issu-May 2011). A Comparison of Financial Performance in Investment Banking Sector in Pakistan. International Journal of Business and Social Science , 2 (9), 72-81. 11. Spathis, C., Koasmidou, K., & Doumpos, M. (2002). Assessing Profitability Factors in the Greek Banking System: Amulticriteria methodology. International Transactions in Operational Research, 517-530. Sufian, F. (2009). Determinants of bank efficiency during unstable macroeconomic environment: Empirical evidence from Malaysia. Research in International Business and Finance, 23, 54-77. 12. Tarawneh, M. (2006). A comparison of financial performance in the banking sector: Some Evidence from Omani Commercial Banks. international Research Journal of Finance and Economics (3). Appendix Public Banks Private Banks First Women Bank Limited Allied Bank Limited National Bank of Pakistan Arif Habib Rupali bank Limited The Bank of Khyber Askari Bank Limited The bank of Punjab Atlas bank Limited Bank Islamic Pakistan Limited Bank Al-Falah Limited Bank Al-Habib Limited Dubai Islamic Bank Pakistan Limited Dawood Islamic Bank Limited Emirates Global Islamic Bank Faysal Bank Limited Habib Bank Limited Habib Metropolitan Bank J.S Bank Limited KASB Bank Limited MCB Bank Limited Meezan Bank Limited My Bank limited NIB Bank Limited SAMBA Bank Limited SILK Bank Limited Soneri Bank Limited Standard Chartered Bank Limited The Royal Bank of Scotland Limited United Bank Limited
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