◦Includes many behaviours, e.g.:◦Theft, sabotage◦Physical abuse (workplace violence); bullying (e.g., verbal abuse), sexual harassment◦Incivility (disrespectful or rude behavior)◦Absenteeism, lateness, production deviance (e.g., withholding effort or doing tasks incorrectly)◦Cyber loafing (using the internet for non-job related reasons)
Individual BehaviourJoining and staying (versus turnover)◦Turnover (i.e., employees leaving the organization) removes valuable knowledge, skills, and relationships with coworkers and external stakeholders from the organization◦Tends to have a negative effect on the organization
Individual BehaviourAbsenteeism◦Not always avoidable. However, motivation to attend is lowered by stressful work conditions (e.g., workplace bullying, difficult customers, boring work)◦Employees’ personal values and personality also predict absenteeism◦Organizations and groups within organizations (e.g., departments, teams) also have absence normsthat predict individuals’ absenteeism◦Presenteeism◦Attending work even though capacity to work has been diminished by illness, fatigue, personal problems, etc.◦Associated with lowered productivity ◦Predicted by organizational factors (e.g., job security) and personality
How about the left side of the MARS model?
Let’s talk about personality!1.Personality◦What is personality and why does it matter to OB? 2.Major OB debate – different approaches◦Dispositional, situational, and interactionist3.Five-Factor (“Big Five”) Model◦What is the Five-Factor Modelof personality?4.Jungian Personality Theory◦Measured with the Myers-Brigg Type Indicator
PersonalityThe relatively enduring pattern of thoughts, emotions, and behaviours that characterize a personoInfluences the way an individual interacts with his or her environment and how he or she feels, thinks, and behaves
Personality traits – patterns of thoughts, emotions, and behaviours 1. Bashful15. Harsh29. Sloppy2. Bold16. Imaginative30. Sympathetic3. Careless17. Inefficient31. Systematic4. Cold18. Intellectual32. Talkative5. Complex19. Jealous33. Temperamental6. Cooperative20. Kind34. Touchy7. Creative21. Moody35. Uncreative8. Deep22. Organized36. Unenvious9. Disorganized23. Philosophical 37. Unintellectual10. Efficient24. Practical38. Unsympathetic11. Energetic25. Quiet39. Warm12. Envious26. Relaxed40. Withdrawn13. Extraverted27. Rude14. Fretful28. Shy
Where does personality come from? “Give me a dozen healthy infants, well-formed, and my own specified world to bring them up in and I’ll guarantee to take any one at random and train him to become any type of specialist I might select —doctor, lawyer, artist, merchant-chief, and yes, even beggar man and thief —regardless of his talents, penchants, tendencies, abilities…” (p. 104)John B. Watson (1924-1930)
Nature or NurtureHow does personality develop?Can personality change? Is personality genetically determined, or is it formed by experience? Nature vs.
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- Fall '12
- Personality Psychology, Big Five personality traits