87%(147)128 out of 147 people found this document helpful
This preview shows page 9 - 12 out of 15 pages.
82.Listening can involve listening for feelings as well as for facts. True False83.Nonverbal cues can help us tune in to a speaker's feelings and attitude. 84.A telephone log can note things that were not said or done, as well as matters that were attended to. 85.One benefit of note-taking is that it signals to the sender that you are paying attention. 86.We should be sure we understand a speaker's message before we evaluate its quality. True False87.It's important to evaluate the messages we hear on two levels: logic and emotion. 88.When we listen critically, we consider whether speakers provide enough valid evidence to support their claims. 89.A strong emotional appeal is always valid. 90.Identify a career area you might be interested in pursuing. Explain at least three specific ways that effective listening could help you succeed in that career. Drawing on material from this text, describe a plan for improving those three aspects of your listening. 91.Identify and explain four myths (faulty assumptions) about listening. For each, write a statement that counters the myth and reflects the truth about listening.
92.Identify three listening barriers that present the greatest challenge in preventing you from listening effectively. Suggest a possible remedy for each. Support your remedies with information from the text. Depict specific examples of how you could enact these in your own life. 93.Create a table with three columns and six rows. In the top row, label the three columns as "Listening Barriers"; "Description and Examples"; and "Listening Strategies." For the first column, in each of the five remaining rows, write the label (using terminology from the text) of a listening barrier that you have personally experienced. In the second column, describe and give a specific example of each barrier. In each row of the third column, suggest one strategy you could use to help overcome the barrier. 94.Describe four concrete ways that culture and/or gender differences influence how and to whom we listen. What are three specific actions listeners can take to minimize the detrimental effects of these differences?95.Which of the listening style preferences described in the book do you fit most closely? Identify the major characteristics of this style. In what types of situations is this style most useful? In what types of situations might this style be a drawback? 96.Select any one of the guidelines for "Listening to Understand" described in your text. Describe this skill, explain why it is important, identify potential mistakes we might make when we are attempting to practice this skill, and illustrate the skill with an example.