This means managers can then give their staff the type of performance feedback that staff tell us they want more of, because they find it constructive and motivational, and which improves performance And of course we know – ‘what get’s measured gets done’ and it’s impossible to measure without monitoring!
Marking Guide Task1: Develop an operational plan Did the student: Satisfactory Yes No Submit a completed operational plan using the organization’s template/format or another template/form? Include signatures and comments of key stake holders from the organization? Did the student: Satisfactory Yes No Provide evidence of use of an organizations business plan to determine an operational planning need. For students who use their organization’s business plan: Provide evidence of consultation with key stakeholders including names and positions of all people consulted and a brief description of the nature and method of the consultation. For students who use simulated organization information: Submit a consultation strategy that details: Who they would consult with Why they would consult with them Method of consultation. Did the student: Satisfactory Yes No Include the following information in their completed operational plan: Business goal Demonstrating an understanding of the organizations business goals and objectives. Objectives Demonstrating an understanding of what will be achieved through the implementation of the operational plan. Strategy Clear vision of the overall strategy for achieving the objective.
Key actions Demonstrating an understanding of the key tasks required for implementing the planning including: deliverables person responsible timeline budget resource requirements Key performance indicators Use of SMART KPIs. Contingency plans Demonstrated understanding of risks and identifcation of appropriate mitigates. Outcome Clear vision of the expected outcome that demonstrates achievement of the strategy. Approvals Demonstrated understanding required approvals. Task2: Develop a recruitment strategy Did the student: Satisfactory Yes No Submit a completed recruitment strategy completed in Microsoft Word? For students who use their organization’s information: Include signatures and comments of key stakeholders from the organization confrming the strategy complies with organizational recruitment and selection policies and procedures? For students who use simulated organization information: This competencies not required however as assessor you must assess whether the identified strategies comply with the ‘The Ofice Assistants’ recruitment and selection policies and procedures as provided to students.
Did the student: Satisfactory Yes No Identify the human resource requirements including: number of resources required fulltime or part time hours permanent or casual employment required start date expected length of employment skills required to performing the role training to be provided qualifications required Pay levels.
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- Fall '16
- Management, Operational Plan, Ofice Assistant