Answers:
job rotation.
job enrichment.
job enlargement.
scientific management.
vertical loading.
Question 3
1 out of 1 points
Process theories are more dynamic than content theories.
Selected Answer:
True
Answers:
True
False
Question 4
0 out of 1 points
Ken recently completed his MBA degree. He has received two job offers. Which of the following
theories is most useful in predicting the choice that Ken will make?
Selected Answer:
behavior modification theory
Answers:
expectancy theory
goal-setting theory
behavior modification theory

equity theory
cognitive dissonance theory
Question 5
0 out of 1 points
Brian has a Master’s degree in electrical engineering and brings 10 years of experience to his
current job. He puts in long hours of hard work. Brian receives a salary of $75,000, medical and
dental coverage, and two weeks of paid vacation every year. From Brian’s perspective, which of
the following is an input in the individual-organization exchange relationship?
Selected Answer:
paid vacation
Answers:
his Master’s degree in electrical engineering
his salary of $75,000
medical coverage
paid vacation
dental coverage
Question 6
0 out of 1 points
__________ is how an individual perceives the movement from performance to outcome.
Selected Answer:
A value
Answers:
An expectancy
An expectation

Instrumentality
A valence
A value
Question 7
1 out of 1 points
__________ theory holds that people are motivated to behave in ways that produce desired
combinations of expected outcomes.
Selected Answer:
Expectancy
Answers:
Equity
Justice
Expectancy
Self-fulfilling prophecy
Goal-setting
Question 8
1 out of 1 points
Process theories of motivation include equity theory and Herzberg’s motivator-hygiene theory.
Selected Answer:
False
Answers:
True
False
Question 9

1 out of 1 points
Peter offers his manager some suggestions for a new holiday display. His manager shrugs his
shoulders and tells Peter that the display is all set. Then Sarah approaches the manager with an
idea for the display, and the manager tells her that it’s a great idea. ______ theory is the model
of motivation that explains how Peter is striving for fairness and justice.
Selected Answer:
Equity
Answers:
Equity
Expectancy
Needs hierarchy
Value
Procedural
Question 10
1 out of 1 points
_________ theory assumes that competency, autonomy, and relatedness influence our
behavior and well-being.
Selected Answer:
Self-determination
Answers:
Acquired needs
Self-determination
Job characteristics
Expectancy

Herzberg’s motivator-hygiene
Question 11
1 out of 1 points
Which of the following is not an example of a hygiene factor?
Selected Answer:
recognition
Answers:
supervision
company policies
salary
working conditions
recognition
Question 12
1 out of 1 points
Fiona was telling her friend about the freedom and discretion given to her in scheduling and
deciding the procedures used to complete the tasks assigned to her. Which of the following job
characteristics was she talking about?


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- Summer '12
- EricCartya