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Chapter 9What are the goals/components of an Introduction? Be able to identify these components.- Gain attention: Give audience reason to listen attentively.- Connect w/ audience: Establish common ground; increase comfort level of audience.- Establish credibility: Explain speaker’s qualifications of the topic.- State thesis: Describe content & purpose.- Preview main points: Structure audience expectations regarding content.What are the goals/components of a Conclusion? Be able to identify these components.- Review: Condensed highlights relating to main points.- Payoff: Explain benefits of listening.- Urge to action (persuasive presentations): State what you want audience to do.- Closure: Resolve problems or uncertainties raised in presentation.
What is credibility? Why is it important?Understand what constitutes a good thesis statement. What is its importance?