Results Descriptive statistics for the AATS, TCS, and NIQ are presented, respectively, in Tables 1, 2, and 3. Respondents had a generally favorable regard for teamwork and its importance to the contribution of providing quality healthcare (Mean summary score = 42.28; item Range = 3.67 – 4.59) (see Table 1). Respondents had somewhat positive perceptions about the performance of their team relative to the 10 characteristics assessed by the TCS (Mean summary score = 39.48; item Range = 3.39 – 4.31) (see Table 2). Finally, respondents reported a moderately low level of bullying (item Range = 3.25 – 3.86) (see Table 3). AATS Nearly all respondents (95% - 99%) agreed/strongly agreed that a team approach is an effective method for providing patient care, the team approach results in overall better care, each member needs to spend time and energy to make the team work, and formal/informal 10
Running Head: NURSES’ PERCEPTIONS OF TEAMS AND BULLYING communication is essential. Sixty-nine percent agreed/strongly agreed that team members should have equal decision making power; 77% agreed/strongly agreed that goals and objectives should not be developed by individual team members prior to the team meeting; and 53% agreed/strongly agreed that team members should implement the decisions made by their team regardless of their personal preferences. Ninety-four percent of the respondents agreed that conflict on a team should not be ignored and 86% agreed/strongly agreed that it is not permissible for team members to revise a patient’s health care plan without notifying other team members. Finally, 87% of the respondents agreed/strongly agreed that follow-up of a patient’s progress is part of each team member’s responsibility. TCS Forty-nine percent of the respondents rated leadership on their teams high, 41% rated trust high, and 39% rated communication high. Similarly, 48% of the respondents rated cooperation high, 34% rated balanced participation high, 39% rated role clarity high, and 36% rated the frequency of barriers high. Finally, 28% of the respondents rated conflict resolution high, 33% rated equal power high, and 34% rated giving/receiving input/feedback high. NIQ Thirty-one percent of the respondents reported experiencing workplace bullying in the six months preceding the survey. Specific types of bullying reported were having information withheld (45%), unjustified criticism (48%), unjustified verbal abuse (38%), being ridiculed in front of others (21%), opinions ignored (32%), private life ridiculed (10%), attitudes ignored (30%), ignored when asking a question/talking (39%), social exclusion by co-workers (25%), and being slandered/having rumors spread (29%). Fifty-three percent of the respondents reported witnessing others being bullied in the six months preceding the survey. AATS and TCS Correlations 11
Running Head: NURSES’ PERCEPTIONS OF TEAMS AND BULLYING Correlations between AATS and TCS items are presented in Table 5. The belief that each team member should spend time and energy to make the team work (AATS) was significantly associated with TCS items communication and frequent barriers.