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Our staff we will endeavour of have a workforce that

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Our StaffWe will endeavour of have a workforce that reflects the communities serviced. This isachieved through our Equality and Diversity Policy which is practised in recruitment andselection for jobs. We encourage job applications from the widest possible pool providingopportunities for discriminated against groups. We equally offer training and promotion toour staff.• We provide staff with training on equal opportunities in service delivery within theframework of Company's Code of Conduct;• Ensure that staff treats everyone fairly and equally and to a high standard of behaviour;• Do not use discriminatory practices in delivering services;• Take disciplinary action against staff in breach of the policy;• Develop the potential of staff from discriminated against groups, (through training,mentoring and monitoring);• Enhance our reputation as an equal opportunities employer;• Provide a safe and harassment free environment for staff; Make sure staff are comfortablewith and clear about their rights and responsibilities.Our CustomersCoca Cola values its customers and has a duty of care to ensure that all customers are treatedfairly and without prejudice. Our Customer Care Policy is consolidated with the principles ofour Equality and Diversity Policy and all members of staff are bound by this. We have anexpectation that its customers will not harass or discriminate against its staff and will treatour staff fairly and equally. As we will act upon a member of our staff discriminating orVersion 1.1Page 40 of 49October 2016Document # -RTO # 31698CRICOS # 03000J
BSBDIV601 Develop and implement diversity policyharassing our customers we will also take action upon a customer harassing or discriminatingagainst our staff.Sexual OrientationIt is unacceptable to victimise or harass clients, members of the public or colleagues on thegrounds of sexuality. This includes embarrassing or offensive jokes, remarks or name-calling,unnecessary comments on dress appearance or lifestyle. Harassment can take the form ofintimidation or threatening to "expose" a lesbian or gay person to colleagues or other peoplein the local community.Victimisation is defined as treating a person less favourably than others would be in the samecircumstances because that person has made a complaint or allegation of discrimination orhas acted as a witness or informant in these proceedings.Harassment, Discrimination and Victimisation to members of the public, customers orcolleagues is an offence and will not be tolerated. Disciplinary action will be taken againstanyone found guilty of committing such an offence.Translation and EqualityCoca Cola bridges communication gaps between us and service users who struggle tocommunicate in English. The provision of language and communication assistance is one ofthe legal requirements placed on public bodies by the Racial Discrimination Act of 1975.

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Term
Fall
Professor
N/A
Tags
Test, Speak, Coca Cola corporation, The Coca Cola Company

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