Question 5:Religious beliefs of workers may impact on the workplace. The following statements are:(Answer true or false in space provided)
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Employers need to be told of religious beliefs and have the right to refuse employment to such
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candidates.For certain cultures, spiritual beliefs play a dominant role in the way their lives are lived, while
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for others it holds little significance.In a work environment it may be necessary to accommodate religious practices, e.g. Muslims
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need to pray 5 times a day.Religious beliefs also influence particular dietary requirements, attitudes to the opposite sex,
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dress standards and what is deemed appropriate behaviour.Special dietary requirements due to religious beliefs must be catered for by the employee;praying times are to be considered as breaks.
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Question 6:In the Tourism, Hospitality and Event industry, you may receive the following requests from culturally diversecustomers:(Answer true or false in space provided)
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Request a room facing a particular direction for prayer (some hotels have arrows on the ceiling
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pointing in the direction of Mecca).Ask for alcohol not to be served at a function.
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Avoid building floors, tour group numbers or table numbers with unlucky numbers, e.g. in partsof Asia 4 is a superstitious number and some buildings won’t have a 13th floor.
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Request to be served by a staff member of the same cultural background or religion.
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Request assistance or service from staff members of the same sex.
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Require full body covering for activities such as snorkelling.
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Question 7:Under anti-discrimination legislation it is illegal to discriminate against following aspects of a person’ situation:(Tick the correct answers)
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