Technical Test 2 Responses

When preparing your change idea you separate

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should address first. When preparing your change idea you separate behavioural vs. non-behavioural objectives, your priority objectives list will include items of each type and you have to think about how to blend the two and which to focus on. Priority actions Prioirty targets (see Q8) i. Whose behavior do you want to change ii. 5 main categories of individuals based on their level of commitment and capabilities iii. All of them need to be addressed, but decide who is first Starting points (see Q6) i. How you’re going to do it ii. Commitment & capabilities method: prepare your targets for change by creating a sense of urgency, develop skills  and capabilities needed, and then move logically through your process and implement change iii. Results Driven: a set of precise and measurable results are specified and people are made responsible for  producing them You tailor your starting points for action to the targets in question and to the starting conditions from which you are  working from Leadership style Leadership style determines how you intend to relate to target individuals and the tactics to employ Directive:  Focus on: communication of reasons, instructions on what do to, and clear expectations Participative:  Focus on: large target group and give reasons to establish urgency, collaborate & debate to find solutions,  delegate responsibilities to build commitment Pace - Term used to describe the amount of change that you want to accomplish in a given period of change. A fast pace for example would be to pursue significant behavioural changes across a range of targets in a short period of time. Your decision about the pace of change has an important impact on your selection of action priorities and leadership style. Two factors should be considered when setting the pace of change 1- the urgency of the business situation, 2- the urgency that you feel personally to press forward with the change. If the business urgency is high as in crisis situations there is no room for personal choice- a fast pace is essential. 3) Define and describe the three steps of creating an action plan. a) Define time period Break down the total time span needed to fully implement your plan into shorter time periods (such as 90 day intervals) 1 st is the most important, 2 nd the 2 nd most and so on Span of earlier periods depends on the urgency of situation (crisis: shorter spans such as 1 week at a time) A lot of focus on the first few periods to ensure you start off right b) Priority objectives & targets You specify which objectives get done at what times and the target group to perform them
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Should be just a few objectives in the early time periods c) First steps, style, timing For each objective and target, specify early action steps. These steps together should achieve the objective for that period
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  • Winter '13
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