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Complete the following activities:1.Send an email to the team (your assessor)The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.It should introduce and summarise the contents of the attachment,and ask them to review it. The email text should also invite them toattend a performance-planning meeting.Your email should include the date and time of the meeting, as well as the duration. You will need to send your email at least 5 working days prior to the meeting.Attach Operational Plan- Appendix A to the email.Your team members will be organised by your assessor, and will include at least two other students as well as your assessor to represent the other FSEC positions.2.Conduct a meeting with the team and General ManagerPrepare for a meeting with your team to discuss the new Operational Plan and to develop a team performance plan by reviewing the organisational information provided to you above, as well as the Operational Plan. Familiarise yourself with the Team Performance Plan Template, as you will be completing this document after the meeting.As communications manager, you are required, as a minimum, to cover the following during the meeting:Provide an introduction to the meeting, including the purpose of the meetingIndicate to all team members that it is important for them to take an active role in the planning meeting so that their ideas forimplementing the strategic plan and associated goals for the upcoming 12 months will be taken into consideration and included in the team performance-planning framework.Discuss and determine team goals and how goals can be achieved.Ensure that all team members have read the Operational Plan that you sent in the email. Give them the opportunity to ask
questions if anyone needs clarification. You should explain to the team any parts of the Operational Plan that are not understood.Work with your team on each section of the performance-planning template. Ask your team for ideas and write them in your meeting notesDuring the meeting, your assessor (in the role of a staff member) will raise a workplace concern during the team performance planning session. Concerns or problems that are outside your
authority will have to be discussed with the General Manager. Tell the team that you will get back to them shortly with a response.During the meeting, you will need to demonstrate the effective interpersonal and communication skills including:Team building techniques including clear explanation of goals and outcomesAsking questions and listening to responses to clarify understandingActive listening skillsRespecting and acknowledging the views of othersNon-verbal communication skills that encourage discussion and feedback, for example, nodding, smiling, eye contact.