lecture-notes-all-lectures-summarising-all-content.pdf

Can be the persons manager generally not line manager

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Can be the person’s manager Generally not line manager, can be external to org. Who sets directon of actvity and interacton? Coach drives goal setng process Mentor gives person more scope to set agenda; mentor ofers advice, experience and suggestons What is the focus of actvity? Focus is on short term tasks, specifc skills Focus is on longer term development, capability; Downloaded by Monique Mladenovski ([email protected]) lOMoARcPSD|3608356
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person’s future roles What does the coach/mentor do? Gives feedback, encouragement on performance, ofers techniques for improvement Gives feedback but also ofers insight, broader perspectve What is the tme frame? Likely to be 3 – 12 months Likely to be 1 -2 years What are the coach/mentor’s key qualites? Skilled in facilitatng learning of skills, development of confdence, need not be subject mater expert Similar skills, mentor is generally acknowledged expert in feld (technical expertse or leadership roles) Why is coaching Important? - Ageing populaton means skill and experience loss in Aus orgs. - Productvity gains - Enhanced learning and skill transfer Coaching and mentoring competencies - Trust building - Empathy - Actve listening - Infuence tactcs - Set goals - Monitor performance - Feedback - Encourage positvity - Discourage negatvity Concluding key points - Recent leadership approaches: Transactonal, charismatc, transformatonal - Leadership impacts culture and vice versa - Natonal culture impacts leadership behaviours - Coaching and mentoring are merging approaches to enhance knowledge transfer and development From the Text book Leadership is the process of directng, controlling, motvatng and inspiring staf towards the realizaton of stated organizatonal goals A leader leads people as ruler; inspires people as a motvator and facilitates or guides them as a coach and mentor Intrinsic motvators – for internal reasons Extrinsic motvaton – for external reasons Downloaded by Monique Mladenovski ([email protected]) lOMoARcPSD|3608356
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Managing Cultures Culture - is everyday knowledge that people use habitually to make sense of the world around them - Paterns of shared meanings and understandings passed down through language, symbols and artefacts Norms - Are the tacit unspoken assumptons and informal rules - The meanings which are negotated in everyday interactons What is Culture - “… Man is an animal suspended in webs of signifcance he himself has spun, I take culture to be those webs and the analysis of it to be therefore not an experimental science in search of law but an interpretve one in search of meaning” (Geertz) - Symbolic interpretvists argue that meaning is dependent on the context in which the artefacts and symbols are encountered and this context is what they refer to as culture (Hatch and Cunclife) - The way we do things around here.
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