Among other evaluation activities in the initial planning phase a guest

Among other evaluation activities in the initial

This preview shows page 12 - 15 out of 35 pages.

Among other evaluation activities in the initial planning phase, a guest marketing survey was conducted, thetrading figures for the new cafe were analysed and the following data emerged:Initial estimated covers per week =1250 customersBudgeted average spends per cover excluding including GST = $16.50Two food service attendants (ca-sual or part time) are required for minimum 6.5 hours for each service period.Two supervisors (Full time) are re-quired which would be full time and 38 hours per weekThree Cook/Chefs would be re-quired over a rotating roster and approximately 38 hours each per week (These can either be fulltime, part time or casual)Service periods would operate be-tween 7.00am and 4.30pm, 7 days per weekExisting tables from other outlets may be used, however new equipment, furniture etc would be required Assessment Coversheet-V2018.1-100818 © Canterbury Technical Institute - 2018| Page 12 of 35
Canterbury Technical Institute CRICOS Code – 02938M RTO No: 31645 The lease includes all refrigeration and portable/movable fridges. Bar has operating post mix equipment, glassware and refrigera- tion. Front of house operations have tables and chairs with the ability to seat 80 pax New equipment that may be re- quired include: Cofee machine, pans, pots and utensils for the kitchen, cutlery, linen and nap- kins The current budget is set at $120,000 for all marketing, human resource, hiring of staf, equipment and food and beverage wholesale costs An estimated timeframe is 3 months to fit out and begin operations Operational Plan 1 st February The Governors Café and Bar Name: The Governors Café and Bar Table of Content: Executive summary The executive summary of the operational plan is to ensure that the new café is success to establish through strategic direction, KPI’s, finance, recruitment, training method, etc., Mission To provide tasty beverages and create a relaxing environment for customer to enjoy their cofee. Vision To be a global franchisee cofee shop, which opening in all big shopping mall Values We aim to provide a good and safety environment for both customer and employee, we hope everyone in Governors Café and Bar can have a really good time, and we will consistently re-evaluate our services. Key stakeholder: Job Title Name Owner manager Leo Li Owner manager Ellis Lo Supervisor (Full time) Carrie Ng Supervisor (Full time) Kimmy Tai Assessment Coversheet-V2018.1-100818 © Canterbury Technical Institute - 2018| Page 13 of 35
Canterbury Technical Institute CRICOS Code – 02938M RTO No: 31645 Cook (Full time) Bowie Cheung Cook (Casual) Eric Lau Chef (Full time) Emma Wong Food service attendants (Casual) Joyce Lee Food service attendants (Part time) Anna Tsang Strategic direction Hiring staf from diferent country to attract diferent customer and motivate diversity. Create new product to attract diferent market Maintain high quality of food and beverage Slightly adjust the price that can draw more customer Provide training for staf regularly Operational Plan Objectives Goal Establish franchisee for other suitable people to join

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