requirements, finalised KPIs for store and team members, and the contingency plan. SEEKING SPECIALIST ADVICE & APPROVAL FOR RESORUCE REQUIREMNTS Email template WOOLWORTHS SUPERMARKET 11/10/2019 Subject: Resource Requirements Development and Proposal Dear managers, At the WoolWorths grocery store office, we are presently chipping away at asset needs, finished store and staff KPIs, and our alternate course of action. For highlight needs, we have mentioned a few things that will extend our store business and enable us to reach more clients and effect them on the web. When looking into our alternate course of action, what do you believe is the sharpest activity? We took a shot at it for a couple of months and thought that it was fit and Operational Management, Assessment 1 v2 Last updated on 10/09/2019 Page 26
T-1.8.1_v3 unmistakable. What's more, we took a shot at our KPIs and emergency course of action (likewise joined to this email) and might want you to see it too. We look for direction and assessment of our work. Regards, Iago Carraschi Operational Manager ADVICE AND APPROVAL FORM Suggestions and advice from specialist managers (Use bullet points) • Business Expansion • Deliver the best customer experience • Try to create an online gift and positive status. • Attract more people online to our marketplace. • Effective KPI • The contingency plan flowing Approved by specialists? YES Signature of General Manager: Marcos Grey Signature of Resource Manager: Diego Cruz Signature of Operational Manager (You) Iago Carraschi Date: November 12, 2019 1.6: Explain the plan to relevant work teams Scenario: As you made significant progress to the development of the operational plan, your final step in this process is to explain the operational plan to your shift supervisors, section team leaders and all team members of the store. You may also wish to communicate this plan to some of your regular suppliers of the store who can affect your store KPIs. To explain this you will obviously use the INTRANET Collaboration System Bitrix24 (or any other you have chosen in Task1.2) that you have created for the store team. Once completed, please provide a screenshot of your notice/message in the space box below. EXPLAIN OPERATIONAL PLAN TO RELEVANT WORK TEAMS Paste Screenshot of your explanation (brief) of your operational plan. Operational Management, Assessment 1 v2 Last updated on 10/09/2019 Page 27
T-1.8.1_v3 For external stakeholders' such as your suppliers, you may use the email communication using the same message used in explaining to team members. EMAIL COMMUNICATION TO EXTERNAL PARTIES Dears, good morning! Here is an attachment to let everyone know the new operating plan of the company. It contains information on the new measures to be adopted by all. If anyone has any questions, I make myself available Operational Management, Assessment 1 v2 Last updated on 10/09/2019 Page 28
T-1.8.1_v3 Kind regards.
You've reached the end of your free preview.
Want to read all 42 pages?