Learners may also use the Grow model for workplace coaching Type of

Learners may also use the grow model for workplace

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Learners may also use the Grow model for workplace coaching. Type of observation/evidence: What did the learner do? When did s/he do it? Over what period of time? How did s/he do it? What was the outcome? Other relevant comments/evidence: HA_SITXMGT001_Learner Workbook V2.0_7/12/2017
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P a g e | 111 12. Provide timely input to appropriate management regarding staffing needs The learners may be in a position to identify the need for additional staff members or training and development of existing teams. They should consider the necessary skills and fluctuations in demand which are likely to have an impact on staffing requirements through the year. Learners should refer to organisational plans and objectives when deciding upon staffing requirements. There should be some consideration of the skills and knowledge required for the successful achievement of business aims. There should be some consideration of the staff members who are already working for the business and the potential for up- skilling or further recruitment. Reasons for hiring new staff members include: Difficulty coping with customer demands Introduction of business legislation and new technology Unsatisfactory employee performance Expected business development and growth Retirement or relocation of staff members Failure to deliver promised service to customers Inadequate staffing Poor staff performance leading to redundancy Procedural inadequacies or failures Various management personnel may be approached in accordance with the nature of the organisation. Learners who work for large and complex companies may be expected to discuss such issues with heads of department or human resources managers. However, there might be a single manager who assumes complete authority over staffing in a small organisation. Type of observation/evidence: What did the learner do? When did s/he do it? Over what period of time? How did s/he do it? What was the outcome? Other relevant comments/evidence: 13. Monitor team and individual performance against agreed goals and objectives Regular meetings should be scheduled for the discussion of team performance. Learners should also pay attention to the informal discussions between team members. They should consider the issues that are raised and the improvements that could be made for the achievement of agreed goals and objectives. Employees should be encouraged to talk about their respective roles, aspirations, and required organisational resources. Staff members should complete the tasks that have been allocated in accordance with organisational expectations. They should be given the opportunity to track their own performance via dashboards and the provision of real time Type of observation/evidence: What did the learner do? When did s/he do it? Over what period of time?
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