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Learners may also use the Grow model for workplace coaching.Type of observation/evidence:What did the learner do?When did s/he do it? Over what period of time?How did s/he do it?What was the outcome?Other relevant comments/evidence:HA_SITXMGT001_Learner Workbook V2.0_7/12/2017
P a g e | 11112.Provide timely input to appropriate management regarding staffing needsThe learners may be in a position to identify the need for additional staff members or training and development of existing teams. They should consider the necessary skills and fluctuations in demand which are likely to have an impact on staffing requirements through the year.Learners should refer to organisational plans and objectiveswhen deciding upon staffing requirements. There should besome consideration of the skills and knowledge required forthe successful achievement of business aims. There should be some consideration of the staff members who are already working for the business and the potential for up-skilling or further recruitment.Reasons for hiring new staff members include:Difficulty coping with customer demandsIntroduction of business legislation and new technologyUnsatisfactory employee performanceExpected business development and growthRetirement or relocation of staff membersFailure to deliver promised service to customersInadequate staffingPoor staff performance leading to redundancyProcedural inadequacies or failuresVarious management personnel may be approached in accordance with the nature of the organisation. Learners who work for large and complex companies may be expected to discuss such issues with heads of department or human resources managers. However, there might be a single manager who assumes complete authority over staffing in a small organisation.Type of observation/evidence:What did the learner do?When did s/he do it? Over what period of time?How did s/he do it?What was the outcome?Other relevant comments/evidence:13.Monitor team and individual performance against agreed goals and objectivesRegular meetings should be scheduled for the discussion of team performance. Learners should also pay attention to the informal discussions between team members. They should consider the issues that are raised and the improvements that could be made for the achievement of agreed goals and objectives. Employees should be encouraged to talk about their respective roles, aspirations,and required organisational resources.Staff members should complete the tasks that have been allocated in accordance with organisational expectations. They should be given the opportunity to track their own performance via dashboards and the provision of real time Type of observation/evidence:What did the learner do?When did s/he do it? Over what period of time?