multitiered assignment about and example 55 position and employee based

Multitiered assignment about and example 55 position

This preview shows page 309 - 311 out of 314 pages.

multitiered assignment, about and example 55 position and employee-based assignments, creating 127 skills, associating with 102 visibility, about for assigned object 57 workload criteria definition example 113 workload criteria, defining 112 Enterprise Integration Manager (EIM), loading assignment rules 229 error messages IgnoreError parameter, about 226 event logs about configuring and types of 212 log level, setting 213 Exclude method assignment criteria inclusion method, about 89 ExcludeOrgList parameter Server Manager utility 204 ExcludePersonList parameter Server Manager utility 204 EXEC parameter about 224 expertise codes creating, example 105 predefined expertise codes, about 104 weighting factors example 108 weighting factors, about applying to 100 weighting factors, defining 107 Expertise list column, about 143 F field service assignment rules, creating 288 G Generate Triggers server component, about 221 Generate Triggers, running 223 GenReqRetry parameter, about 226 GenTrig command-line interface command, using 224 GroupName parameter, about 226 I IgnoreCache parameter Server Manager utility 203 IgnoreCalCrit parameter Server Manager utility 203 IgnoreError parameter, about 226 Include All Matching method assignment criteria inclusion method, about 88 Include All method, assignment criteria inclusion method, about 88 Include method assignment criteria inclusion method, about 88 criteria values, about using 97 inclusion-exclusion assignment criteria table 87 independent assignment mode, and multitiered assignment disabled 268 IndepRuleGroupCache parameter Server Manager utility 203 interactive assignment about running in rule group mode 218 creating a custom Assignment Manager server component 220 GUI, running from (about and parameters) 217 Server Manager utility, running from (about and parameters) 217 interactive assignment mode about 37 applet classes, allowable 129 assignment objects, configuring for 128 business components, restrictions on 129 configuring 129 running in overview 216 service requests, running for example 218 Siebel Developer Web Client, running Assignment Manager in 217 Siebel Developer Web Client, server component requirements 217 K KeepLogDays parameter, about 226 key-based routing, about and use of 63 KeyBasedEnabled parameter Server Manager utility 204
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Siebel Assignment Manager Administration Guide Version 8.1, Rev. A Index L 310 L language code criteria example 30 LastUsrCacheSz parameter, about 226 list columns, relation to assignment criteria attributes 143 lock assignment activity assignment objects, setting 252 log level, setting 213 LogTxnChgOnly parameter mobile users, routing assignments to 250 Server Manager utility 205 M MailServer parameter, about 226 MailTo parameter, about 226 Maximum MT Servers parameter, about 205 Maximum Tasks parameter, about 206 MaxMTServers parameter Server Manager utility 205 MaxRoutKeys parameter Server Manager utility 205 MaxSkillsAge parameter Server Manager utility 207 MaxTasks parameter Server Manager utility 206 migrating assignment rules, about 66 Minimum MT Servers parameter, about 206 MinMTServers parameter Server Manager utility 206
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  • Summer '16
  • Oracle
  • Management, Sales, Siebel Assignment Manager, Siebel Assignment Manager Administration Guide

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