Trent Automobiles Inc was expecting a large shipment of scrap metal the

Trent automobiles inc was expecting a large shipment

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16. Trent Automobiles Inc. was expecting a large shipment of scrap metal the previous week.Since the shipment did not arrive on time, the supply manager at Trent Automobiles was forced to place another order for the same quantity of scrap metal from a local manufacturer. As a result, its car manufacturing processes got delayed and expenses increased. Inthis scenario, Trent Automobiles is demonstrating a lack of _____.a. synergyb. disintermediationc. instrumentalityd. efficiencyANSWERd17. Venus Diner, a fast food restaurant, has installed two additional billing counters to reduce waiting time for customers. This has helped the restaurant improve its customer service and satisfaction. This scenario illustrates that Venus Diner is striving for _____.18. Providing a great shopping experience to customers is one of the important objectives of Purple Fashions Inc., a clothing store. To achieve this objective, the company has a team of committed customer service professionals whose job is to ensure that customers get exactlywhat they want. This scenario illustrates that Purple Fashions is trying to achieve _____.19. Which of the following statements is true of planning?b. It is the last function of management.c. It involves monitoring progress toward goal achievement.d. It involves hiring and leading workers.ANSWERa20. After Hayworth Publishers realized that it was incurring losses, it set new objectives. Theseobjectives were to increase revenues by at least five percent and reduce net losses by at least 80 percent. In this scenario, which of the following
management functions is involved in setting these goals and helping the company meet them?21. A business administrator in a school is determining how classes will be scheduled, which rooms will be allocated, and who will teach each subject in the curriculum. Which of the following management functions is illustrated in this scenario?ANSWERb22. Jane is in charge of her Rotary Club’s annualfundraising auction. She has to decide who will collect donations from local businesses, determine the site of the event, decide who will sell tickets to customers, and who will conduct the auction. Jane is engaged in the management function of _____.

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