Inclusion and diversity Having a workforce that reflects the broader community

Inclusion and diversity having a workforce that

This preview shows page 71 - 73 out of 129 pages.

Inclusion and diversityHaving a workforce that reflects the broader community in which we operate, as well as delivering a better service experience for our customersGRI Boundary:Cause impact within our own operations and contribute to impact outside GRI Standards:Social – Diversity and equal opportunitySASB Topics:Employee inclusion• CEO’s Letter in the Annual Review & Sustainability Report• Workforce of the future (p.33)• Positive societal impact (p.39)• Performance metrics – Employees (p.75), Suppliers (p.91) and Reconciliation Action Plan (p.97)71The issues that matterPerformance metricsOther information2020 Sustainability StrategyChairman & CEO’s message2018 Sustainability Performance ReportThe fundamentalsAbout our sustainability strategySustainability governance frameworkStakeholder engagementExternal benchmarkingMaterial topics and management approach<<
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CustomersInvestorsEmployeesGovernment and regulatorsSuppliersNon-governmental organisationsCommunitiesMaterial topic Definition GRI/SASB Standards Relevant stakeholdersHow we are responding Talent attraction and retentionAttracting, retaining and developing our people and helping them to build skills for the future GRI Boundary:Cause impact within our own operationsGRI Standards:Social – Employment, Training and education• CEO’s Letter in the Annual Review & Sustainability Report• Workforce of the future (p.33)• Performance metrics – Employees (p.75) and Reconciliation Action Plan (p.97)Workforce wellbeingMaintaining a secure workplace and providing our people with a range of flexible work options and workplace benefits that support their mental health, safety and wellbeingGRI Boundary:Cause impact within our own operationsGRI Standards:Social – Employment, Occupational health and safety• CEO’s Letter in the Annual Review & Sustainability Report• Workforce of the future (p.33)• Performance metrics – Employees (p.75)Positive societal impactClimate change transition and opportunitiesAs a major financial institution, we have an important role to play in supporting the transition to an economy that limits global warming to less than two degrees and ensuring clarity around our scientific and principles-based approach to assessing customers and projectsGRI Boundary:Cause impact within our own operations and contribute to impact outsideGRI Standards: Economic – Economic Performance, Social – Product portfolio, Audit, Active ownership SASB Topics:Integration of environmental, social and governance risk factors in credit analysis• Value chain risk (p.48)• Positive societal impact (p.39)• Performance metrics – Sustainable lending and investment (p.82)Positive impact financeTailoring and provision of financial products that directly address widely recognised societal or environmental issues, or to sectors that operate with an explicit mandate to address those issuesGRI Boundary:Cause impact within our own operations and contribute to impact outside
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