The health organization must acknowledge the patient right to a compliant/grievance and
an appeal regarding in payment or service rendered.
Health plans/organizations must
provide their enrollees or beneficiaries with the grievance procedure and the appeal
procedure and how they are categorized.
The healthcare organization is responsible for
expedited organization determinations, expedited appeals and complaints/grievances
The Obama administration launched the “Partnership for Patients – Better care, Lower costs."
What are the programs goals?
What will it mean for patients?