CLEP Principles of Management 1

Recentralizing when a company fells like they have

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Recentralizing – when a company fells like they have lost control over departments and functions, takes back authority Departmentation – dividing tasks and functions into smaller groups – allow work to be more efficient Functional Departmentation – dividing departments based on function they perform Product Departmentation – dividing departments based on what they produce Geographical Departmentation – dividing departments based on location -(large organizations, across state lines, multiple buildings) Customer Departmentation – based on customer needs. (Online college course) Line Authority – follows chain of command, requires people to conform to policies, procedures and goals Staff Authority – give the right to provide advice or counsel but not issue orders Functional Authority – given to certain staff based on knowledge, skill or experience Primary Objectives – general framework for an organizations operations (entire organization) Secondary Objectives – fit specify goals for a specific department (supportive objectives) Procedures – steps and routines that enable employee to complete their objectives (procedures) Program – single-use plan for a major endeavor Project – short term program, contribute to the completion of a program Line Relationships – direct relationship between superior and subordinate Matrix Organization chart – pools people with similar skills together Flat Organization chart – middle management is done away with, employees are expected to take responsibility. (small companies)
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Classical Management – includes scientific, bureaucratic and administrative schools of management Frederick Taylor – father of Time and Motion Studies major contributor to the Scientific Management school, that was “one best way” Frank Gilbreth defined Motion Study - dividing work into fundamental elements, studying those elements separately AND together, AND from those observations, building the most efficient methods Frank Gilbreth defined Time Study – coming up with the best way possible to accomplish the work Henry Gantt – developed the Gantt chart used to schedule overlapping tasks during a specified time period Strategic Planning – developing and implementing an organization’s mission, goals, objectives, and resource allocations. Involves analyzing and adapting to new environments SWOT analysis – weaknesses of the organization are things that can be exploited by a company’s competition
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SCIENTIFIC MANAGEMENT (oldest approach to management - was initially associated with Taylor, then later Gantt and Gilbreth) An important aspect of scientific management is finding the most efficient way to do a job through scientific analysis. Scientific Management is different from many other approaches as focuses primarily on the physical work instead of higher-level mgmt.
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