2 protection of rights of consumers the act seeks

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2. Protection of rights of consumers. The Act seeks, inter alia, to promote and protect the rights of consumers such as- (a) The right to be protected against marketing of goods or services which are hazardous to life and property; (b) The right to be informed about the quality, quantity, potency, purity, standard and price of goods or services so as to protect the consumers against unfair trade practices;
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(c) The right to be assured, wherever possible, access to goods and services at competitive prices ; (d) The right to be heard and to be assured that consumers' interest will receive due consideration at appropriate forums; (e) The right to seek redressal against unfair trade practices or restrictive trade practices or unscrupulous exploitation of consumers ; and (f) right to consumer education.
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3. Consumer Protection Councils . The above objects are sought to be promoted and protected by the Consumer Protection Councils established at the Central and State levels. 4. Quasi-judicial machinery for speedy redressal of consumer disputes. The Act seeks to provide speedy and simple redressal to consumer disputes. For this purpose, there has been set up a quasi- judicial machinery at the district, State and Central levels. These quasi-judicial bodies are supposed to observe the principles of natural justice and are empowered (a) To give reliefs of a specific nature, and (b) To award, wherever appropriate, compensation to consumer. Penalties for non-compliance of the orders given by the quasi-judicial bodies have also been provided
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