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other information) may need to be presented to confirm the results of the user acceptance tests, so to authorise the next step of deployment or placing the server into production. Clients can also decide to deploy or implement the server with minor defects or deficiencies, if that a plan exists to rectify them, especially if there is a need to implement the server quickly. 8. Hardware Evaluation General Information: Name of project New software installation by IT Solutions, and John Vandrine is owner of Diamond Video Rental Impact Summary: Profit - down about 2% last year on the previous year. Mainly due to a decline in revenue. Expenses remained pretty much the same. Number of members. Perception that the number of members has J u l y 2 5 , 2 0 1 6
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A SSESSMENT 2 - IT R EQUIREMENT S PECIFICATION declined. Difficult to tell as members do not let you know they are leaving, they just do not come back. Not attracting new members as well as in the past. Number of rentals. Once again, difficult to determine, but feeling is that this is static or declining slightly. Impacted Stakeholders: Impacted Stakeholders are assessed for the level of impact they may experience: High: Sales The sales function contain approx 12 staff 6 of which are permanent and 6 that are casual, two of the permanent staff are the most experienced and supervise the running of the store each working on the other shift. The casuals work on both the sales function and also the restocking function. The various Tasks within sales include: Working the cash register Overdue rentals Bookings Handling rentals Medium: Accounting and Purchasing The Accounting and purchasing function is currently all computerised, the only drawback though is that the computers are all outdated but are still currently doing the task effectively, the person in charge of this area is Ted Sloan, work that is done in this area include, purchasing new videos to be rented out to customers. Low: Human Resources The human resources function mainly concerns with Payroll and Rosters, this function is managed by Mary Johnson, at the time being there has been no problem with the payroll function and everybody has been paid on time Change: This section asks what kind of change is taking place: Process: More profit and develop The IT system in the company Increase process speed of video rentals Decrease length of general queries People: New office will have the following staff 1 office assistant / customer service clerk 1 manager 6 sales staffs Tech/Tools: Need to install a LAN for the new office. The manager has requested the following: Microsoft Windows 7 Professional as the workstation operating system Microsoft Office 2010 to be installed on all the workstations Print to one printer from all of the workstations on the network Norton Anti-virus software program to be installed on all the workstations MYOB accounting software program to be installed Share an Internet connection Change Management Needs: This section outlines the key change management needs Communications:
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