One of the most valuable features of the data

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“upward of 25 million pieces annually.” One of the most valuable features of the data warehouse has been the ability it gives users to add more fields to re- ports as they are using the system. “Once you create a basic report, draw a conclusion, and drill further based on those assumptions, it allows you to use that data and go even fur- ther, as opposed to creating a new report, and another and another,” Ferraro says. The IT department used to create, edit, revise, run, download, reprogram, and print piles of pa- per reports—daily, weekly, monthly and quarterly—for the analysis of sales and market trends. But today, business users search, sort, and drill down for that information themselves in a fraction of the time. The data warehouse has become “a part of our culture,” says Harding. “It’s got that kind of aura about it within the company.” Case Study Questions 1. What are some of the key requirements for building a good data warehouse? Use Henry Schein Inc. as an example. 2. What are the key software tools needed to construct and use a data warehouse? 3. What is the business value of a data warehouse to Henry Schein? To any company? Source: Adapted from Jean Consilvio, “‘Team Schein’ Saves the Day,” Computerworld, August 4, 2003. Copyright © 2003 by Com- puterworld, Inc., Framingham, MA 01701. All rights reserved. M Henry Schein Inc.: The Business Value of a Data Warehouse REAL WORLD CASE 3
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