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The Group Operations General Manager has provided you with a plan that will execute to manage thesmooth operations of the store. As each store has individual KPIs and KRAs, your job after your onemonth of training and induction will be to manage the overall store.For the smooth operations of the store and managing all the team members in your store you will:develop and implement an operational plan using a variety of information sources andconsultationcommunicate effectively with relevant stakeholders to explain the plan and supportinginformation, seek approvals, negotiate variations and engage work teamsdevelop and implement strategies to achieve the operational plan within the organisation’spolicies, practices and proceduresStakeholders in this context (for the case organisation Academies Australasia)Operational Manager – YouOperational Management, Assessment 1 v2 Last updated on 10/09/2019 Page 15
T-1.8.1_v3General Manager, Group Operations – Your trainerStakeholders (team members, shift supervisors/team leaders, internal and externalstakeholders, visitors, management) – Your fellow classmatesWhat is required?Using the Operational Plan Project templateprovided in this assessment, you are required toimplement manage the operational plan for an enterprise of your choice (within Australia)or usethe simulated workplace context of Woolworths Supermarket. Whether you choose your ownworkplace or the simulated work environment, to demonstrate competency you will need to completeall tasks following the exact structure as mentioned using the implementation project template.Operational Management, Assessment 1 v2 Last updated on 10/09/2019 Page 16
T-1.8.1_v3PART B: STRUCTURE & MARKING ALLOCATIONS (Trainer/Assessor use only for marking purposes)STRUCTURE & CONTENTMARKS ALLOCATEDMARKS RECEIVEDTASK 1: DEVELOP OPERATIONAL PLAN1.1 Resource Requirement Analysis And Consultation61.2 Implement Consultation Process41.3 Key Performance Indicators For Organisational Performance101.4 Develop and implement contingency for the operational plan 61.5 Seeking specialist advice and getting approvals for resource requirements development and proposal41.6 Explain the operational plan to relevant work teams4TASK 2: PLAN AND MANAGE RESOURCE ACQUISITION2.1Develop and implement recruitment strategies that align with organisational HR policies and procedures62.2 Develop and implement strategies to acquire physical resources and services in that aligns with organisational policies82.3 Recognise and incorporate requirements for intellectual property rights in recruitment and acquisition of resources4TASK 3: MONITOR & REVIEW OPERATIONAL PERFORMANCE3.1 Develop, monitor and review performance systems and processes to assess progress 43.2 Analyse and interpret budget and actual financial information to monitor and review profit and productivity performance43.3 Identify areas of under-performance, recommend solutions and take prompt action to rectify the situation; Ensure mentoring and coaching are provided to support (Includes Role-Play)123.4 Negotiate recommendations for variations to operational plans