out of 1 points Dialogue that is used to enhance relationships show civility

Out of 1 points dialogue that is used to enhance

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Question 16 1 out of 1 pointsDialogue that is used to enhance relationships, show civility, and build rapport is called ____.
Question 17 0 out of 1 pointsAs a service provider, the key element in making your customer interactions successful is ____.
Question 18 1 out of 1 points
Those who actively seek out, research and buy, rent or lease products or services offered by a business are its ____.
Question 19 1 out of 1 pointsAccording to the Census Bureau and the Bureau of Labor Statistics, wholesale trade, retail trade, finance, insurance and the federal government are examples of the ____.
Question 20 0 out of 1 pointsWhich of the following statements is true of the impact of the economic recession on consumers' mindset?
Question 21 1 out of 1 pointsDuring the early days of business growth, many sold or bartered products from their homes in what became known as ____.
Question 22 0 out of 1 points
Analog Corp., a multinational software company, spends time and takes efforts to satisfy its clients by identifying their needs and establishing policies and procedures to support excellencein service delivery. In this case, Analog Corp. is most likely to be a(n) _____.
Question 23 1 out of 1 pointsThe process of correcting something that has gone wrong involving provision of a product to a client is called ____.
Question 24 1 out of 1 pointsThe manner in which a company and its employees treat its customers when delivering the company's products or other deliverables is known as ____.
Question 25 1 out of 1 pointsEmployees of other departments or branches, co-workers and other people who work within the same organization are ____.
Question 26 0 out of 1 points
_____ refers to the relocation of business services by an organization from one country to another.
Question 27 1 out of 1 pointsWhich of the following is a component of a customer service environment?
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