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In the recent decade, Amazon has been especially creative. They have severalincentives in which many E-commerce businesses don't offer. One would be Amazon Prime.Amazon Prime is a membership that allows the customer to have assisted shipping, access towatch and read different types of media, and offers special incentives that are not accessible toregular customers. Amazon uses barcode label technological to aquire and fill request forcustomers while also allowing the item to be tracked (Master, 2012). “Amazon relies on3
MGT497 Strategic Information Technology Plan (Final Paper)automatic computer interfaces for sorting and organizing its orders to enable it to reap fast andmonetary purchase and delivery terms” (Sec.gov, 2018). Right now, Amazon is in the process ofcreating warehouses in different areas to help meet the demands of customers more effectively. Key Business GoalsAmazon’s commerce plans are to reach customers globally making the customer thepriority while also providing vast choices of merchandise (Gregory, 2016). As a frequentAmazon shopper, I feel that Amazon has reached their commerce goal and beyond. Thanks toAmazon, I have been able to complete all my Christmas shopping right from my home. There isless of a hassle when returning merchandise. Whenever I ‘ve had an issue with an item, whetherit was the incorrect merchandise, or I simply didn’t want the item, or if a factor was onceabandoned, I appear send the thing returned with no issue. The transport taken a toll had beensecured with the aid of Amazon, which is another astounding component they do to keep client4
MGT497 Strategic Information Technology Plan (Final Paper)fulfillment. As a Prime member, the contents that I order will be delivered within two days.Thanks to the contract that Amazon has with USPS, there is Sunday delivery now. IT Strategy to Support Goals of the OrganizationServiceAmazon Prime, one of the innovations made by one of the product engineers for the organization, came up with the idea to offering free shipping to customers (Carpenter, 2010). Amazon prime has branched out and now offers live streaming via both Amazon Music and Amazon Video, which permits you access to unlimited music, videos, and free movies and showswith a prime account. "The general benefit of an innovation is to a great extent dictated by the size and nature of potential markets" (Princeton, obscure, p. 51). The market was accessible for Amazon Prime. Customers were additionally searching for elective choices for cable or satellite TV. Because of the increasing prices of satellite and cable TV, Amazon created a device called the “Amazon Fire Stick/TV” (Amazon, 2016). For half the expense of cable and satellite TV, customers could still watch their shows with the “Amazon Fire Stick/TV”.