team members seem to be more satisfied with their team when the number of members is between 4 and 5 task interdependence has a moderate positive correlation with task performance task interdependence has a weak correlation with team commitment team viability : likelihood that the team can work together effectively in the future high outcome interdependence promotes high level of cooperation because members understand members share the same fate
TASKWORK PROCESSES activities of members that relate directly to the accomplishment of team tasks TEAMWORK PROCESSES interpersonal relationships and activities that facilitate the accomplishment of the team’s work, but not task accomplishment COMMUNICATION process by which information and meaning gets transferred from a sender to a receiver TEAM STATES specific types of feelings and thoughts that coalesce in the minds of team members as consequence of their experience working together CREATIVE BEHAVIOR activities are focused on generating novel and useful ideas and solutions • brainstorming : face-to-face team meetings in which members offer ideas • normal group techniques : similar to brainstorming, but it makes people write down ideas on their own, therefore decreasing social loafing and production blocking DECISION MAKING decisions are often made by groups of people (composed of individuals at different or the same level; without management input) • decision informity : members possess adequate information about their own task responsibilities • staff validity : the degree to which members make good recommendations to the leader • hierarchical sensitivity : the degree to which the leader effectively weights the recommendations of members BOUNDARY SPANNING involves activities with individuals and groups other than those who are considered part of the team • ambassador activities : communications that are intended to protect the team, persuade others to support the team, or obtain important resources for the team (speak on behalf of the team; represent the team outside to others) • task coordinator activities : communications that are intended to coordinate task-related issues with people or groups in other functional areas • scout activities : things team members do to obtain information about technology, competitors, or the broader marketplace (find out what’s happening by gathering information) be aware of tendency of choice shift & compliance • choice shift : groups make decisions that appear more extreme than the decisions members would have made on their own • compliance : people conform to others’ expectations or behaviors in the hope of acquiring rewards or avoiding punishment TRANSITION PROCESSES activities that focus on preparation for future work • mission analysis : analysis of team’s task, team challenges, and available resources for completing the team’s work • strategy formulation : development of courses of action and contingency plans; adapting those plans in light of changes that occur in the team’s environment • goal specification : development and prioritization of goals related to mission and strategy ACTION PROCESSES
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- Spring '08
- Liesl Wesson