Company C became a wholly owned subsidiary of AHI as a result.3.3.1 Criteria for the Sample SelectionThese case studies were purposely selected (Bryman and Bell, 2003) becausethey fitted specific criteria. In particular:a) They were small-sized SMEs as they employed fewer than 50 people(Rhodes, 2015; House of Lords, 2013).b) They were located in the North West of England - a recognisedgeographical cluster in the UK clothing industry.c) They had or were exploring international market/goals.
57d) They were engaged in the production and/or distribution of clothing as aprincipal activity.e) They were able and willing to participate in the study.3.4 Case Study ResearchA case study approach was an ideal investigatory tool as it provided opportunitiesfor in-depth studies into one area (Bell, 2010; Blaxteret al.,2010) and capturedindividual human characteristics that were used to create the case studies fromwhich patterns emerged (Sturman, 1997). A multi-case study approach wasadopted to fulfil the aim through a concurrent mix of methods and because thevalue of a single case challenged validity particularly in crosschecking theinformation (Bell, 2010; Gomm, 2009). Furthermore, a single case study is oftenclassified as an idiographic and hazardous generalisation of the area of researchconducted (Gomm, 2009; Bryman, 2008), however, this does not mean that thecontext of a singular case study should be ignored (Blaxteret al., 2010). Theintention here was to provide insights into practices adopted by the cases studiedso that it would be possible to theorise and make knowledge claims from a smallnumber of cases (Flyvbjerg, 2006).This multi-case studies research approach consisted of non-standardised, one-to-one, semi-structured interviews conducted with industry practitioners as wellas informal conversational interviews on the telephone with some of theEuropean distributors who previously worked with the companies and who knewthe researcher. Informal conversational telephone interviews provided asnapshot of experiences (Teddlie and Tashakkori, 2009) from an intermediaryperspective and a rich vein of data useful for the analysis of the case studies.This was the only way to obtain their views as they lived abroad and would notagree to lengthy, formal face-to-face interviews. Furthermore, they no longerworked with the companies participating in the case studies. Therefore, thetelephone conversations were informal and relaxed and questions occurred in thenatural course of the conversation (Teddlie and Tashakkori, 2009) enabling thedata obtained to be used to strengthen the case rather than support it.
58Case studies were flexible and helped to draw broad generalisations in that they“tested contextual conditions that were pertinent to the phenomenon of the study”(Yin, 2003:13). In this instance, a multi-case studies approach was adopted andthree UK clothing SMEs provided the context while the phenomenon testedrelated to the evaluation of the EFQM BEM as a theoretical and practicalframework tool for SMEs in the clothing sector.
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