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position, and justify your reasoning. For example, the first decision is whether Chern’s should establish a core or flexiblesales associate workforce. Describe in your report if Chern’s should focus on a core or flexible workforce and to what degree. Be sure to explain why they should follow your recommendations. Do this for the other eight strategic staffing decisions as well, taking into account the chapter material as well as the information provided about Chern’s in the beginning of the appendix. 3The Legal ContextAlthough Ann and Ryan have always known that it is important to comply with equal employment opportunity legislation and other relevant employment laws, it has been eight years since they conducted any sort of discriminationanalyses at their company. They ask you to evaluate the sales associate position for any evidence of discrimination
based on gender or ethnicity. The first level of disparate impact analyses are typically done at the establishment level, which for Chern’s is a single store. Chern’s asks you to focus on its flagship store—its largest—which has 140 full-time and 50 part-time sales associates. Chern’s gives all department and store managers bias and diversity training, and has never been sued for disparate treatment. Because it knows that adverse impact is still a risk, the company asks you to analyze its full-time sales associate hiring data for evidence of adverse impact.Tables A-2 through A-4 summarize the data you will need to use in your analyses. The data for the sales associate flow statistics are based on the previous five years of staffing at Chern’s flagship store. Evaluate the stock and concentration statistics, and use the four-fifths rule to analyze the flow statistics. In addition to your disparate impact analyses, be sure to recommend strategies that Chern’s can use to alleviate any discrimination you find. Table A-2Sales Associate Statistics Compared to the Relevant PopulationJob Category: Sales AssociatesCurrent SalesAssociates (%)Availability of SalesAssociates in RelevantPopulation (%)Females5560Males4540Whites2025Blacks2025Asians3225Hispanics2825Table A-3Sales Associate Flow Statistics# Applicants# HiredMen1,000100Women1,400120Whites60055Blacks60048Asians60067Hispanics60050Table A-4Sales Associate Concentration Statistics Sales Associates(%)Department Managers(%)Store Managers(%)Female553040Male457060White202024Black201540Asian323016Hispanic2835204Strategic Job Analysis and Competency ModelingReferring to the information presented in the chapter and case, by researching the “retail salesperson” position on the
National Occupational Classification (NOC) , and by interviewing a sales associate in a similar company if possible (for example, an associate at The Bay or Sears), create a job requirements matrix for the sales associate position at Chern’s. Be sure to consider the company’s business strategyand corporate culture in creating job duties and identifying competencies, or KSAOs. For each competency or KSAO,