In this example an evaluation must be made whether the contact already exists

In this example an evaluation must be made whether

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then returns to the view, when the user returns there is the potential that another contact is created. In this example, an evaluation must be made whether the contact already exists or not. If a contact does exist, then the contact must be updated. If the contact does not exist, then a new contact must be created. In another example, assume a workflow runs in the background at midnight, processing orders that are submitted from an external system. If an order does not exist, then Upsert creates a new record. If an order already exists but must be updated, then Upsert updates the record. Relations Between a Siebel Operation Step and the Siebel Object Hierarchy The workflow policy program and the Siebel operation step use different object layers in order to update data. For example, you can define a workflow policy that calls a workflow policy program to update a service request. This technique proceeds through the data layer, where the state model does not apply. Conversely, if you define a workflow policy that calls a workflow process action, and in the workflow process you define a Siebel operation step to update a service request, then this technique proceeds through the object layer, where the state model does apply. Defining a Primary Business Component for a Business Object The business object that is defined for a workflow process must contain a primary business component. To define a primary business component for a business object 1 In Siebel Tools, in the Object Explorer, click Business Object. 2 In the Business Objects OBLE, query the Name property for the business object you must modify. 3 In the Properties window, use the picklist in the Primary Business Component property to pick the appropriate component name. Define a primary business component by choosing the key business component for the specific business object. 4 Compile the SRF. After a primary business component is defined, the business object displays in the Workflow Processes OBLE.
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Siebel Business Process Framework: Workflow Guide Version 8.1, Rev A Steps and Connectors of a Workflow Process Types of Steps of a Workflow Process 84 About the Task Step A task step is a type of step in a workflow process that launches a task UI from within a workflow process. After a workflow process calls a task UI, the task UI is visible in the Inbox for the end user. Until the user finishes the task UI, the workflow is in a waiting state. After the task UI finishes, the workflow moves to the next step in the workflow, and continues execution of the workflow. The main parts of defining a task step for a workflow process include: Defining input arguments for the task step, including associating the task step with a task UI Defining output arguments for the task step Assigning a recipient for the task UI After you define a task step in the Process Designer and you associate the task step with a task UI, you can open the Task Editor by double clicking the task step in the Process Designer.
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  • Summer '16
  • Oracle
  • Siebel Workflow, Workflow Guide

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