To promote ethical conduct and promote corporate social responsibility in the

To promote ethical conduct and promote corporate

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To promote ethical conduct and promote corporate social responsibility in the hotels, a recommendation which may be made is for the hotel managers to have an excellent understanding of both the internal and external environments in which they operate. The understanding of the environment plays an important role in allowing the managers to make
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CSR AND ETHICS 23 decisions which will best address the ethical issue and the involvement of the organizations in corporate social responsibility. References
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CSR AND ETHICS 24 Aguinis, H., & Glavas, A. (2012). What we know and don’t know about corporate social responsibility: A review and research agenda. Journal of management , 38 (4), 932-968. Cheng, B., Ioannou, I., & Serafeim, G. (2014). Corporate social responsibility and access to finance. Strategic management journal , 35 (1), 1-23. Crane, A., Matten, D., Glozer, S., & Spence, L. (2019). Business ethics: Managing corporate citizenship and sustainability in the age of globalization . Oxford University Press. Crowther, D., & Seifi, S. (Eds.). (2018). Redefining Corporate Social Responsibility . Emerald Group Publishing. Font, X., & Lynes, J. (2018). Corporate social responsibility in tourism and hospitality. González-Rodríguez, M. R., Martín-Samper, R. C., Köseoglu, M. A., & Okumus, F. (2019). Hotels’ corporate social responsibility practices, organizational culture, firm reputation, and performance. Journal of Sustainable Tourism, 27(3), 398–419. Huimin, G., & Ryan, C. (2011). Ethics and corporate social responsibility – An analysis of the views of Chinese hotel managers. International Journal of Hospitality Management, 30(4), 875. Retrieved from ? direct=true&AuthType=shib&db=edo&AN=61489557&site=eds-live Mackenzie, M., & Peters, M. (2014). Hospitality Managers’ Perception of Corporate Social Responsibility: An Explorative Study. Asia Pacific Journal of Tourism Research, 19(3), 257. Retrieved from ? direct=true&AuthType=shib&db=edb&AN=94341118&site=eds-live
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CSR AND ETHICS 25 Wang, C. J. (2014). Do ethical and sustainable practices matter? Effects of corporate citizenship on business performance in the hospitality industry. International Journal of Contemporary Hospitality Management , 26 (6), 930-947. Xavier, F., & Jennifer, L. (2018). Corporate social responsibility in tourism and hospitality. Journal of Sustainable Tourism, 26:7, 1027- 1042, DOI: 10.1080/09669582.2018.1488856 Yılmaz, H., & Yılmaz, S. (2016). Corporate Social Responsibility in Hotel Businesses. Anadolu University Journal of Social Sciences , 16 (1). Yılmaz, H., & Yılmaz, S. (2016). Corporate Social Responsibility in Hotel Businesses. Anadolu University Journal of Social Sciences, 16(1), 89–100. Retrieved from ? direct=true&AuthType=shib&db=a9h&AN=117846106&site=eds-live
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