Apart from all the other identified and stated issues

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Apart from all the other identified and stated issues, Legal Requirement and General Human Error. South African requirement for imported goods can prove to be a problem, more especially within the alcohol industry, where a certain percentage of alcohol is allowed to sold and consumed by the communities of the country. Even so for the bottling of items, the bottles requirement are different from the rest of the world, meaning even though another Market Company has the items that you need, they cannot sell them to you because of different bottle specifications allowed in the country. And the other is General Human Error, where most functions or execution of reports and calculations are done manually and thus are prone to human error and this can really detrimental to some effect. 1.1 PROJECT OBJECTIVES Document the processes of Pernod Ricard for Planning, Analytics and Imports Study and identify the pitfalls/or bottleneck within the processes documented and identified To identify situations and/or issues with the organization with the aim to solve those problems or issues Apply the theoretical knowledge gained to properly solve practical problems within a company of working To make use of tools within the field of operation management to better understand and solve problems To investigate issues within the departments of my work with the attempt to understand and find ways of improving the working conditions in operations point of view WORK SCHEDULE OF PROJECT See annexure Page | 4
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1.2 PERSONAL PROFILE SIPHO COURAGE NONJOLA Name: Sipho Surname: Nonjola Designation: Operations Intern Company/ Organization: Pernod Ricard South Africa Department: Operations Department Function/ Under: Planning, Analytics and Imports Team Activities: Tracking of Shipments Updating of the Open Indent Report Invoice updating on the JD Edwards ERP System Flagging of purchase orders in Connect Clearing Instructions of Containers arriving Receipt of orders into the Liquor Runners Warehouse Courier Requests for Age Certificates Printing of Purchase Orders Scanning of both the purchase order invoices and payment packs Filing of payment packs DSV Outstanding Invoices Report Order Placement on Connect Waybill and Vessel update on the JD Edwards ERP System Receipting Relief Inter-Branch Transfer (IBT) Planning Customer Service Relief Page | 5
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2. PROBLEM STATEMENT To document the processes and to identify the pitfalls/bottlenecks within those processes specifically for the Planning, Analytics and Imports Team of Pernod Ricard and to assess the risks of this bottlenecks and how they contribute to stock-outs of the products in question. 3. LITERATURE OR THEORETICAL OVERVIEW Operations is a vital point in any organization, for it to be successful it must have well defined processes that are effective in the execution of whatever that is desired by the individual in completing a task to achieve the end goal. When an organization is experiencing some problems, big or small, there must be
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