foreign markets. Organizational behavior is essentially the study of personality of individuals or characteristics of groups in an organization, it helps determines how groups or individuals behave and react and how effective they are in their position/role. In order for a business to be successful and obtain a engaging and motivated workforce a company must enforce a positive behavior. "A positive behavior must be maintained or improved so as to improve performance of the company" (Luthans, Youssef P. 337). An organizational behavior issues that began rising in Starbuck's locations was the misunderstanding/miscommunication and behavior between the employee and managers. This issue resulted in Starbuck's employees being discouraged and not motivated or committed to working thus causing performance of the stores to greatly decrease. So how can we prevent the miscommunications and misunderstandings between managers and
employees? Another organizational behavior issue that affects Starbucks is the temporariness that managers deal with in order to execute daily operations. A typical Starbuck's employee is paid roughly $12-15 dollars, which means employees come and go as the jobs are flexible and allows millennials to make some money while paving their future career/life. How can we attract more
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- Spring '19
- Starbucks Coffee Company