10 transformational leaders inspire employees in a

11. Through transformational leadership, employees can receive greater intangible rewards from
their membership in the organization.
True. The total rewards perspective is broad enough to capture leadership styles in the
organization, one of the intangible drivers of employee satisfaction and motivation.
14. Social relationships are an important part of the modern workplace.
15. Relationships can either add to or reduce the value employees receive from their employment and
performance.
16. Relationships at work include self, peer and customer relationships.

18. When employees have quality relationships with their peers, it can create a climate of acceptance
and collectiveness that provides Intangible Rewards to employees.
19. True. All organizations use some form of hierarchy to organize employees.
20. An employees’ satisfaction with work is heavily influenced by their immediate supervisor.