a True b False ANSWER True RATIONALE See Exhibit 24 Elements of Bureaucratic

A true b false answer true rationale see exhibit 24

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POINTS: 1DIFFICULTY: EasyLEARNING OBJECTIVES: WILL.MGMT.15.2.03a - 2.3a11. According to Weber’s bureaucratic management, people should lead by virtue of their rationallegal authority.12. According to bureaucratic management principles, those higher in the chain of command do not have the right to give commands, take action, and make decisions concerning activities occurring anywhere below them in the chain.POINTS: 1DIFFICULTY: ModerateLEARNING OBJECTIVES: WILL.MGMT.15.2.03a - 2.3a13. One of the limitations of bureaucratic management is the resistance of bureaucracies to change. 14. Henri Fayol classified management functions into five categories.ANSWER: TruePOINTS: 1DIFFICULTY: Easy
LEARNING OBJECTIVES: WILL.MGMT.15.2.5b - 2.4b15. According to Fayol’s 14 principles of management, esprit de corps is a source of major organizational conflict.POINTS: 1DIFFICULTY: ModerateLEARNING OBJECTIVES: WILL.MGMT.15.2.03b - 2.3b16. Mary Parker Follett believed that managers could best deal with conflict through compromise.POINTS: 1DIFFICULTY: EasyLEARNING OBJECTIVES: WILL.MGMT.15.2.04a - 2.4a17. The point of integrative conflict resolution is to have both parties indicate their preferences and then work together to find an alternative that meets the needs of both.18. Elton Mayo was one of the first researchers to focus on studying human relations management.

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