Detailed services contract required for contracts

Detailed services contract
required for contracts over
$30,000.
Sales officers at stores Individual delegations for
discounts, promotions,
sales transactions, etc.
N/A Must receive approval of
offers or discounts over
delegation limit from store
general manager before
concluding business with
customer and contracts
are signed.
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Appendix 5 – CofeeVille Privacy Policy
Purpose The purpose of this policy is to ensure employee and customer information is
safeguarded in accordance with legislation and CoffeeVille requirements.
CoffeeVille is committed to protecting the privacy and confidentiality of its
employees and customers. CoffeeVille is bound by relevant privacy legislation
and adheres to the National Privacy Principles. A copy of the National Privacy
Principles can be found at
< ;.
Scope The scope of this policy covers all employees and contractors of CoffeeVille.
Responsibility Responsibility for the implementation of this policy rests with all employees and
management of CoffeeVille, in particular persons with responsibility for keeping
employee or customer information or for records keeping.
Relevant legislation
and standards
Privacy Act 1988 (Cwlth)
Privacy Amendment (Private Sector) Act 2000 (Cwlth)
The National Privacy Principles.
Updated/
authorised
11/2017 – Rufus Belcastran, CFO
Disclosure
Customer or employee information is never disclosed to other organisations or individuals without their express consent,
unless they are working directly on our behalf or we are required to do so by law.
In some cases, personal information (but never sensitive information) is supplied to contractors who perform some of
these tasks directly on our behalf, (for example freight companies or research agencies) who must sign strict privacy and
security agreements and are also bound by the National Privacy Principles. These agreements ensure that these
contractors keep personal information confidential and do not use it for any other purpose other than the work we have
contracted them to perform.
Protection of personal information
CoffeeVille also actively seeks to ensure that all personal information we collect is protected from misuse, unauthorised
access, modification or disclosure. We have internal data protection and electronic data transmission procedures and all
communications made online via our website are secure.
More information
Customers can obtain copies of their personal information held by CoffeeVille, correct their personal records, obtain
further information about how CoffeeVille manages personal information, or lodge a complaint about the handling of their
personal information by contacting the CoffeeVille head office.
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Task 3: Promote business networks
Performance objective
You will demonstrate skills and knowledge required to promote business relationships.