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Innovation and improvement measures (e.g. service improvements, cost savings, adoption of new business models)Intellectual properties requirements for HR acquisition6
Recruitment Responsibilities for IP requirementsDecisions will need to be made on who is responsible for recruitment as well as the issues with the IPrequirements in the process. Possible recruiting methods and IP requirements would include:A selection process conducted by the electoral management body, either as a centrallycontrolled exercise or devolved to local management areas.Nomination of staff from other state agencies.Use of external specialist recruitment agencies to advertise and select applicants foracceptance by the electoral management body.Privacy enforcements to strengthen the security of the data and information passed and heldby the organisation for the sake of individual candidates' integrity and safeguard of personaland sensitive data, such as places of residence and family details.The HR department should be educated not to temper with the above-mentioned sensitiveinformation unless otherwise stated and authorised by the senior management for certain andunavoidable circumstances.Recruitment IntegrityIn addition to the intellectual properties to enforce for both the organisation and the potentialcandidates, the integrity and accountability of the recruitment process will be enhanced byestablishing recruitment procedures that perform the following.Promote transparency through documented selection of staff on the basis of public criteria.Avoid corruption and political bias in appointments.Establish clear contractual obligations between the organisation and the candidates.Ensure the availability of the responsible recruiters for recruitment and appointment ofcandidates.Ensure recruitment timing so that staff are appointed and trained in time to undertake theirtasks.Staff qualifications and standardsStaff recruitment process and functions must be capable of providing a procedurally accurate,efficient, and impartial service for both involved parties. The criteria that the candidates must satisfy7
to be employed for the positions, that is, the online customer service sales and servicerepresentatives, tests and standards should confirm certain basic qualities in a candidate, such as:Enthusiastic and motivated Attention to detail Compliance with organisational requirements Takes initiative Problem solver Two years’ experience in online sales Telephone and keyboarding skills Ability to learn features and benefits of products to discuss with customers.Assessment and evaluation templateCandidate: Jack MorrisQuestionIdeal answer contains:NumberofpossiblepointsScore1. What relevantqualifications do youhave?The job applicant should outline their academic qualifications relevant to the job. After this, they should point out the experience they have gained from past jobs. This should be done in a way that demonstrates the application of theory to practical skills, focused on handling real life situations.