facilities around the world. Once a nursing-quality indicator is chosen, such as the incidence of pressure ulcers, the PSDA cycle begins. The process of planning, studying, doing, and acting is repeated until a goal is achieved (IHI, 2018). Patient care is not the only thing that can be improved when a PSDA cycle is ran. The National Database of Nursing Quality Indicators captures the voices of thousands of nurses each year who are responsible for patient care. Reports from the NDNQI provide insight on nurses’ work environment, and help enhance retention and recruitment (NDNQI, 2018). Data collection can also show if a healthcare facility is meeting accreditation requirements and see how their Press Ganey scores compare to other facilities. System Resources, Referrals, or Colleagues As the nursing shift supervisor, I would have access to several resources to aid in this ethical dilemma. First, I would have apologized profusely to the patient and daughter for the dietary error and then immediately consult with the dietary supervisor. Since this hospital is
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- Fall '19
- Nursing, National Database of Nursing Quality Indicators