Raise financial human technology capacities size 34

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Raise financial ,human, technology capacities . Size 34 branches in over the world, mainly in Asia and Pacific. There are 155 branches mainly in Vietnam, 2 foreign branches in Germany, Myanmar.
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Growth Start at Australia and New Zealand now they open many branches in Asia , Europe, America and Middle East. They became one of the 5 largest listed company in Australia and No.1 bank in New Zealand. One of largest bank in Viet Nam had branches in whole countries parts in Viet Nam .Now they are open more and more branches in nearby country. Products offered Transaction Banking, Loans & Specialised Finance , Markets and Insurance Transaction Banking, Loans & Specialised Finance , Markets and Insurance Sustainability approach Earn trust by keeping pace with the changing expectations of their stakeholders, maintain high standard of conduct Build strong customer relationships and connect with their community Create opportunities for all customers. Safe, efficient and sustainable; Loyal, dedicated, united, innovative, intellectual, disciplined; The prosperity of VietinBank s customers is our ultimate success.
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2.2 and 2.3 : Based on Vietinbank and your chosen bank, explain their stakeholders approach using stakeholder mapping highlighting their similarities and differences Stakeholders mapping of Vietinbank. In ANZ they operate in away that mitigates their environmental impact between stakeholders , shareholders, customers and staff. In 2017, they have re-design their Financial Report to better communicate their performance to stakeholders by reducing complexity and simplifying their financial note disclosures. As an international bank , they had to change to meet stakeholders and customers satisfaction. Below is their stakeholders mapping :
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(ANZ,2017) Different from ANZ , Vietinbank as local bank and had mainly stockholders is Government . They only sell ,buy bonds under the demand of Government . ANZ s stakeholders map : Interest/aspiration Power/influence Low High Low Minimum efforts: Employees Government Keep informed: Managers Community High Keep satisfied: Suppliers Investors Key player: Major customer Directors
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Vietinbank s stakeholders mapping : Both this bank had many stakeholders and they buy and sell bonds , international bonds and capital flow. Their international bonds have 5 years of tenor . Interest/aspiration Power/influence Low High Low Minimum efforts: Indirectors Competitor (other banks) Keep informed: Staff Managers Community High Keep satisfied: Key players: Stakeholders Mapping 2.631.15 5.396.63 19.73 64.46 State Bank Of Viet NamMUFG Bank,ltd IFC Capitalization FundInternational Finance Corporation Trade Union Commercial Bank of Viet NamOthers
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Investors Creditors Major customers Government Shareholders Leaders Interest : in ANZ , their mainly income by services . 60 - 70% total asset come by their service which has low risks . they focus on customers service like E-Banking , money transactions, insurance and superannuation .
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