Hardware Services On-site ServiceSupport PlusOnsite HW support, 8am-9pm, M-F, 4hr response and SW Tech support offsite,onsite at HP's discretion, 8am-9pm, M-F 2hr response time excluding HPholidays, ElectronicHA109A3#85KSupport Plus 24Onsite HW support 24x7, 4hr response and SW Tech support offsite, onsite atHP's discretion, 24x7 2hr response time including HP holidays, ElectronicHA110A3#85KNOTE:The HP Care Pack service part numbers below covers the HP CiscoMDS 9124e 12 port and 24 port Fabric Switch.Hardware Services On-site ServiceNext Business Day On-site Service, 5-Day x 9-Hour Coverage, 3 Years,ElectronicNOTE:Uplifts the Ethernet devices to the same level of service as the c-classenclosure.HA101A3#87L4-Hour On-site Service, 5-Day x 13-Hour Coverage, 3 Years, ElectronicHA103A3#87L4-Hour On-site Service, 7-Day x 24-Hour Coverage, 3 Years, ElectronicHA104A3#87L6-Hour Call to Repair, On-site Service, 7-Day x 24-Hour Coverage, 3 Years,ElectronicHA105A3#87LHardware Installation, ElectronicHA113A1#5D2NOTE:For more information, customer/resellers can contact:QuickSpecsHP BladeSystem c7000 EnclosureRelated OptionsDA - 12810Worldwide QuickSpecs — Version 30 — 6.29.2011Page 26